NUR 2349 Assignment Communication Techniques Worksheet

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NUR 2349 Assignment Communication Techniques Worksheet

NUR 2349 Assignment Communication Techniques Worksheet

Your written assignment for this module is a worksheet that
describes the following:

Communication techniques that can be used to promote safety
within the healthcare facility.

How communication can assist in providing optimal patient
care.

You should be using complete sentences to answer the
questions. Ensure that you are using correct grammar. In addition, support your
answers using your textbook, course materials, credible internet resources, and
scholarly journals. All citations must be in APA format.

Please click here to download the Communication Techniques
Worksheet.

Submit your completed assignment by following the directions
linked below. Please check the Course Calendar for specific due dates.

Name:

Date:

Complete all of your lesson materials and assigned readings.
Make sure that you are focusing on:

• Communication
techniques that can be used to promote safety within the healthcare facility.

• How
communication can assist in providing optimal patient care.

You should be using complete sentences to answer the
questions. Ensure that you are using correct grammar. In addition, support your
answers using your textbook, course materials, credible internet resources, and
scholarly journals. SkyScape is a great suggestion for assistance in completion
of this assignment. All citations must be in APA format. 1 Point

1. Identify
and Describe communication techniques that can be used to promote safety within
the healthcare facility? 2 Points

2. Describe
how communication can assist in providing optimal patient care? 2 Points

An assertive person makes a point clearly and calmly, with confidence.

They accept that they may have more to learn and, therefore, fear neither challenge nor a difference in opinion.

They consider their own needs as necessary, and while coming across as assured, they are definitely not aggressive. While communicating, such an individual is both respectful to themselves and those with which they share thoughts and opinions.

Being assertive is a crucial aspect of effective communication and requires you to be heard but not aggressive. This article explores this balance and how it can be identified and developed through a series of worksheets and techniques.

Assertive communication is a powerful tool that helps you to speak up and be heard. It is a way to say, “this is who I am, and this is how I want to be treated” while remaining aware of the feelings and needs of others (Murphy, 2011).

However, it is not about trying to be liked all the time. Nor is it concerned with making everyone else happy or keeping the peace.

The aim of assertiveness is to make sure that you are heard and treated fairly.

Not only does assertiveness enhance communication skills and strengthen decision making, but it also improves your self-esteem.

Becoming more assertive will make you better equipped to face conflict and difficult situations without self-doubt while earning others’ respect.

So how do you or your clients become more assertive?

 

Building a healthy self-perception

It can be useful to create a set of assertiveness rules by which you can live. They should remind us that we have the right to individual needs and can expect them without guilt or doubt (Smith, 1985).

Have a look at the Rights of Assertiveness worksheet.

Regularly review the assertiveness rules, amending them as needed. They can be especially useful before or after difficult conversations to bolster internal strength and remind you that you deserve respect.

Indeed, while good manners are important, they can lead to a restrictive mindset. We don’t have to say yes to everything, and it is fine to disagree with what is said.

 

Self-talk for assertiveness

Self-talk can be positive or negative. Indeed, telling ourselves we can’t do something damages our self-belief and can reduce feelings of self-respect.

On the other hand, athletes using positive motivational self-talk can push their limits for longer and even increase their capacity to cope with pain (Meijen, 2019).

Use this Positive Assertiveness Statements worksheet to encourage a robust and healthy degree of self-worth.

Repeating the statements daily and before difficult conversations can change your perception and improve self-confidence. Feel this shift in how you view yourself, strengthening your inner voice and becoming aware of the increased self-empowerment.

 

Assertive talk

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When talking assertively, it is vital to consider what others hear.

If you mumble or don’t speak clearly, you will sound like you lack confidence and passion.

The Talk Assertively worksheet contains four techniques to encourage verbal assertiveness.

It can be useful to play back earlier communications to see how they could have been improved by employing these communication techniques more consistently.

Find opportunities to practice the four approaches and make improvements based on lessons learned.

 

Planning what you are talking about

Knowing your subject matter and being clear on what you wish to share will help your confidence and make you sound more assertive.

Chris Anderson (2017), creator of the successful TED Talks, writes that every good communication starts with having ”something meaningful to say, and your goal is to re-create your core idea inside your audience’s minds.”

To do this, you must:

  • Focus on one key idea
  • Find a reason for people to care
  • Build the idea out of concepts the audience already understands

After all, successful communication means you have something worth saying.

Try out the Communicating an Idea Effectively worksheet for steps on how to successfully present that idea.

 

Assertiveness obstacles

We often create our own obstacles to being assertive.

Identifying the challenges and finding ways to overcome them will help us grow and get closer to reaching our goal of being a more assertive person (Banks, 2020).

Try out the Assertiveness Obstacles worksheet.

Ask yourself if any of the left-hand column statements are correct (I don’t know what I want; My needs don’t matter; etc.). If you think these are valid, consider the right-hand column’s actions and focus your attention on removing the obstacle between you and becoming more assertive.

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