Assignment: Informatics Department

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Assignment: Informatics Department

Assignment: Informatics Department

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08:00 – 12:00 Today, I assisted my preceptor in helping out members of the Informatics Department as well as other available staff members of the facility in matching all the tickets numbers of all the issues that have arisen since the implementation of the Epic to the right problem.

12:00 – 17:00 In the afternoon, my preceptor and I met with the pharmacy team to discuss some of the problems related to intravenous (IV) medications doses that were not correctly displaying in the new Epic EHR system.


08:00 -12:00 My preceptor and I attended a meeting with the facility’ vice president . The facility’ vice president had requested an updated report from my preceptor listing all the issues that had arisen since the Go-live date of the new Epic EHRs. She expected the report to not only show the unresolved issues but the resolved issues as well. During the meeting, she expressed her frustration on the lack of the organization of the Epic Go-live issues report and expected a new and better organized report by the next morning to present it to the representatives of Epic so that they could resolve the issues that the facility new system is currently facing.

12:00 – 15:00 My preceptor and I headed to meet with the IT department team to discuss all of the expectations of the facility’ vice president for the updated report of the issues she requested.

15:00 – 17:00 My preceptor and I had a conference with Dr. wright, the facility’ medical director. During the meeting, we discussed the various issues that the doctors have encountered since the Go-live date so that we could bring them to the IT department to troubleshoot and find a solution.


08:00 – 10:00 My preceptor and I attended a “Director” meeting. The focus of this monthly Directors’ meeting was to discuss current issues from the new Epic EHRs implementation and how to resolve them.

10:00 – 12:00 I assisted my preceptor with an Epic training class for the hospital’ newly hired nurses.

12:00 -17:00 My preceptor and I continued to teach the Epic training course to the newly hired nurses throughout the rest of the afternoon.



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